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Welcome to the DuroMax FAQ Page!

DuroMax FAQs

Here you will find answers to frequently asked questions about DuroMax As official distributors of DuroMax products, we are here to provide necessary information and answer the commonly asked questions about these versatile energy solution.

In order to facilitate a seamless experience and address your queries, we have compiled a list of frequently asked questions about DuroMax products. Should you not find what you're looking for, our experienced and helpful team is just a click away and ready to assist you further.

Q: What is the difference between DuroMax and DuroStar model variants?
A: DuroMax and DuroStar are sister brands operating under the same quality standards. Both brands deliver comparable performance; however, it's essential to acknowledge that specific specifications may vary across different models.

Q: Is DuroMax an American company?
A: Founded in 2003, DuroMax Power Equipment operates as a company based in Ontario, California. As a notable player in the industry, it has established itself as a leading provider of multi-fuel portable generator technology.

Q: Is DuroMax a good generator brand?
A: DuroMax is highly regarded as a reliable brand, particularly for those seeking top-notch portable generators or heavy-duty Gensets. For those in need of a dependable generator that can endure extended use and comes at an affordable price point, DuroMax stands as a compelling choice.

Q: Are DuroMax generators quiet?
A: DuroMax presents a dual-fuel portable power generator that has earned praise from buyers for its relatively quieter operation compared to typical propane generators, although it's important to note that larger propane generators are not typically known for their low noise levels.

Q: Can I use synthetic oil in DuroMax generator?
A: DuroMax generator models are designed to be compatible with various oil types. Depending on the climate, users can opt for 30W, 10W-30, or 5W-30 oil, whether it be synthetic or conventional.

Q: What is the break-in recommendation for DuroMax generators?
A: The recommended break-in period for DuroMax generators involves the initial 6 to 8 hours of use with conventional oil while keeping the generator load under 50% of its rated capacity. This practice aids in the break-in process. Once the break-in period is complete, users are advised to change the oil, selecting either synthetic or conventional oil. In emergency situations, the load break-in requirement can be disregarded if necessary.

If you have any other questions that were not answered about DuroMax products, Please reach out to us at or call (833) 717-1234. We will be happy to answer any questions that you have for us.

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