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On The Go FAQs

Welcome to the On The Go FAQ Page!

On The Go

If you're looking for answers about our water softener products or have questions about how to make the most of your On The Go experience, you've come to the right place. This page is designed to provide you with quick and comprehensive solutions.

Whether you're a first-time user seeking information or a long-time customer looking for specific details, we're here to assist you. Within this, you'll find answers to common queries related to On The Go water softeners, their maintenance, installation, and more.

Our goal is to ensure that your interaction with On The Go water softeners is as effortless and beneficial as possible, and it is tailored to help you navigate any uncertainties you may have.

If you don't find the information you're looking for here, please don't hesitate to Contact Us. We are committed to providing you with the best support to ensure that your On The Go water softener experience is smooth and satisfactory.

Thank you for choosing On The Go, and we hope this addresses any questions or concerns you may have. Let's dive into the world of water softening together!

Q: Is it OK to drink softened water?
A:Softened water is safe to drink. Concerns about sodium content during the softening process are unfounded. Only two milligrams of sodium are released for every milligram of minerals removed from the water. Enjoy the benefits of softened water without health risks.
Q: How long do on the go water softeners last?
A: On The Go water softeners typically last 7 to 10 years, but the exact lifespan depends on factors such as water quality and regeneration frequency. Proper maintenance and regular usage can help extend the lifespan of your water softener.
Q: Should I turn off my water softener when I go on vacation?
A: When going on vacation, it is advisable to turn off your water softener, especially for extended periods. Additionally, shutting off the general water valve can prevent potential leaks. Unplug the water softener after turning off the water to conserve energy and maintain its functionality until your return.
Q:Should a water softener run every day?
This should be every two to three days, although highly efficient softeners may generate every day or even multiple times a day. There are several factors that go into determining when your water softener needs to recharge: The hardness of your water. The amount of iron in your water.

On The Go Water Softener Links


Most Popular On The Go Products

 Portable Double Standard Water Softener by On The GoOn The Go - Park Model Portable Water Softener and Salt Dispenser

If you have any other questions that were not answered about On The Go, Please reach out to us at or call (833) 717-1234. We will be happy to answer any questions that you have for us!